TC999 Privacy Policy – How We Protect Your Data in Pakistan
Your personal data belongs to you. TC999 collects only what's needed to run the platform, keeps it secure, and never sells it to third parties. This policy explains exactly what we collect, why, and what rights you have over your information.
Last updated: 1 January 2025
Privacy at a Glance
These cards summarise TC999's core privacy commitments. Please read the full policy below before using the platform.
Your Data Is Encrypted
All data transmitted between your device and TC999 is encrypted using industry-standard TLS. Account data at rest is stored using encryption. Your financial details — including Easypaisa and JazzCash wallet numbers — are never stored in plain text.
We Never Sell Your Data
TC999 does not sell, rent, or trade your personal information to any third party for commercial purposes. Data shared with third parties is limited strictly to what is necessary for the operation of TC999's platform and is governed by data processing agreements.
You Control Your Data
TC999 players in Pakistan have the right to access, correct, and request deletion of their personal data. These rights can be exercised at any time by contacting TC999's support team — no lengthy process, no unnecessary delays.
We Collect Only What We Need
TC999 follows data minimisation principles — we collect the minimum personal data required to operate the platform, process payments, comply with legal obligations, and deliver a personalised experience to Pakistani players.
Clear Data Retention
TC999 retains your data only for as long as it is needed for the stated purpose — or as required by law. Account data is kept for the lifetime of your account plus a legally required retention period after closure.
Transparent Communication
This policy is written in plain English because TC999 believes you should actually be able to understand how your data is handled. If anything is unclear, our support team is available 24/7 to explain in Urdu or English.
TC999 — protecting Pakistani players' data from Islamabad to Karachi
Why Privacy Matters at TC999
When you register at TC999, you trust us with personal information — your name, your CNIC number, your mobile wallet details, your transaction history. That's a significant amount of trust, and TC999 takes it seriously. We've built our data practices around the principle that your information exists to help us serve you better, not to be monetised or shared without your knowledge.
This Privacy Policy applies to all TC999 services, including the sportsbook, cricket betting, PSL betting, live casino, jackpot slots, crash games, and poker. It covers all personal data we collect through the tc999.online website and any related platforms or applications.
By registering at TC999, you consent to the collection and use of your personal data as described in this policy. If you do not agree with how TC999 handles data, you should not create an account or use the platform.
TC999 commitment: We do not sell your personal data. We do not share it with advertisers. We keep it only as long as necessary. These are not aspirations — they are rules we follow every day.
TC999, operating through tc999.online, is the data controller responsible for your personal information. As data controller, TC999 determines the purposes and means by which your personal data is processed. All data processing activities described in this Privacy Policy are carried out by TC999 or by third-party processors acting under TC999's instruction and bound by appropriate data processing agreements.
If you have any questions about how TC999 handles your data, or if you wish to exercise any of your data rights, you can contact our team at support@tc999.online. Our data team aims to respond to all privacy-related queries within 72 hours.
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What Data We Collect
TC999 collects the following categories of personal data from Pakistani players:
Category
Examples
Required?
Identity Data
Full name, date of birth, CNIC number, nationality
Deposit history, withdrawal history, betting activity, game history
Yes — for account management and regulatory compliance
Technical Data
IP address, device type, browser type, operating system, session data
Yes — for security and fraud prevention
Usage Data
Pages visited, features used, time on platform, click patterns
No — collected for platform improvement
Communications Data
Support chat transcripts, email correspondence
When you contact support
TC999 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health information unless specifically required by law or responsible gaming obligations.
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How We Collect Data
TC999 collects your personal data through the following means:
Direct interactions: When you register an account, complete KYC verification, make a deposit, place a bet, play a casino game, or contact TC999 support, you provide data directly to us.
Automated technologies: When you access TC999, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. See Section 7 for full details on cookies.
Third-party sources: TC999 may receive data about you from payment processors (such as Easypaisa and JazzCash) during transaction processing, from identity verification services during KYC checks, and from fraud prevention partners.
Public sources: In rare cases involving fraud investigations, TC999 may collect data from publicly available sources to verify player identity or investigate suspicious activity.
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Why We Use Your Data
TC999 uses your personal data for the following purposes:
Account registration and management: To create and maintain your TC999 account, verify your identity, and manage your access to the platform.
Payment processing: To process deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments in PKR.
Service delivery: To provide the betting, casino, and gaming services you use at TC999, including live cricket scores, PSL betting markets, crash games, slots, poker, and live casino.
Regulatory compliance: To fulfil our obligations under anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and any other applicable legal obligations.
Responsible gaming: To monitor betting patterns, identify potential problem gambling behaviour, and enforce responsible gaming tools including deposit limits and self-exclusion.
Security and fraud prevention: To detect and prevent fraud, money laundering, account takeover attempts, and other prohibited activities.
Customer support: To respond to your queries, investigate complaints, and improve the quality of TC999's support service.
Platform improvement: To analyse how Pakistani players use TC999 and use that insight to improve the platform experience.
Marketing: To send you promotional communications about TC999 offers, PSL bonuses, and new platform features — only where you have provided consent or where we have a legitimate interest. See Section 12 for your opt-out rights.
TC999 — secure data practices for every Pakistani player on every device
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Legal Basis for Processing
TC999 processes your personal data on the following legal grounds:
Contract performance: Processing necessary to deliver the TC999 services you have signed up for — account management, betting, payment processing.
Legal obligation: Processing required by applicable law, including AML regulations, KYC obligations, and responsible gaming requirements.
Legitimate interests: Processing that TC999 requires to operate its platform responsibly — fraud prevention, security monitoring, platform analytics — where this does not override your fundamental rights.
Consent: Processing based on your explicit consent, including marketing communications. You can withdraw consent at any time by contacting TC999 support or updating your account preferences.
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Sharing Your Data
TC999 shares your personal data with third parties only where necessary and appropriate. The categories of third parties with whom we share data are:
Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies which govern their data practices.
Identity verification providers: TC999 uses licensed KYC service providers to verify player identity during account registration and before processing withdrawals. These providers receive the minimum identity data required for verification.
Fraud prevention and security partners: TC999 works with specialised fraud prevention services to protect the platform and its players. These partners receive technical and transactional data under strict data processing agreements.
Gaming software providers: Our casino game and sports data providers receive anonymised session data for game delivery and live odds calculation. They do not receive your personally identifying information.
Regulatory and legal authorities: TC999 may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required by law or in connection with a legal investigation.
TC999 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Full stop.
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Cookies & Tracking Technologies
TC999 uses cookies and similar technologies to make the platform work properly, to understand how players use the site, and to personalise your experience. Here is a breakdown of the cookies TC999 uses:
Essential Cookies
These are required for TC999 to function. They manage your login session, keep you authenticated while you navigate the platform, and protect against cross-site request forgery attacks. These cookies cannot be disabled without breaking core platform functionality.
Analytics Cookies
TC999 uses analytics tools to understand how Pakistani players interact with the platform — which pages they visit, where they encounter problems, and how they navigate between sections. This data is aggregated and anonymised and is used solely to improve TC999's platform.
Functional Cookies
These cookies remember your preferences — such as your preferred language, last-used payment method, and display settings — so you don't have to re-enter them each time you log in.
Managing Cookies
You can control cookies through your browser settings. Disabling analytics or functional cookies will not prevent you from using TC999, but may affect your experience. Disabling essential cookies will prevent you from logging in to your TC999 account.
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Data Security
TC999 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. Our security practices include:
TLS encryption for all data in transit between your device and TC999's servers
Encryption of sensitive data at rest, including financial account details
Two-factor authentication options for player accounts
Regular security audits and penetration testing of the TC999 platform
Strict access controls — TC999 staff access player data only on a need-to-know basis
Staff training on data protection and security best practices
Incident response procedures for data breaches, including player notification obligations
While TC999 takes all reasonable precautions, no online platform can guarantee absolute security. You can help protect your account by using a strong, unique password, enabling two-factor authentication, and never sharing your login credentials. If you suspect your TC999 account has been compromised, contact support immediately.
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Data Retention
TC999 retains your personal data for as long as is necessary for the purposes described in this policy or as required by applicable law. Our general retention principles are:
Active account data: Retained for the duration of your TC999 account, plus a statutory period after account closure to comply with AML and financial record-keeping obligations (typically 5–7 years).
Transaction records: Retained for a minimum of 5 years from the date of the transaction, as required by applicable financial regulations.
KYC documentation: Retained for a minimum of 5 years from the date of account closure.
Support communications: Retained for 3 years from the date of the communication to support complaint resolution and quality assurance.
Analytics data: Anonymised usage data is retained indefinitely for platform improvement purposes. Personally identifying usage data is deleted within 24 months.
Marketing preferences: Retained until you withdraw consent or close your account.
When data is no longer needed, TC999 securely deletes or anonymises it in accordance with our data disposal procedures.
TC999 — your privacy protected wherever you play in Pakistan
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Your Rights Over Your Data
As a TC999 player, you have the following rights over your personal data. To exercise any of these rights, contact us at support@tc999.online. We will respond within 30 days.
Right of Access
Request a copy of the personal data TC999 holds about you. We'll provide it in a clear, readable format within 30 days.
Right to Rectification
If any data TC999 holds about you is inaccurate or incomplete, you can request that we correct it at any time.
Right to Erasure
Request deletion of your personal data where it is no longer needed, subject to our legal retention obligations.
Right to Restrict Processing
Request that TC999 limit how we use your data while a dispute is being resolved or a request is being reviewed.
Right to Data Portability
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Right to Object
Object to TC999 processing your data based on legitimate interests, including for direct marketing purposes. Objections to marketing are always honoured immediately.
11
Children's Privacy
TC999 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If TC999 becomes aware that a minor has provided personal data or registered an account, that account will be closed immediately and all associated data will be deleted.
Parents or guardians who believe their child may have created a TC999 account should contact us immediately at support@tc999.online. We will investigate and act promptly. TC999 uses age verification as part of the account registration process to prevent underage access.
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Marketing Communications
TC999 may send you promotional communications — including PSL betting offers, welcome bonus updates, and platform news — where you have consented to receive them during registration or at a later point. You can opt out of marketing communications at any time by:
Clicking the unsubscribe link in any TC999 marketing email
Updating your communication preferences in your TC999 account settings
Contacting TC999 support at support@tc999.online with a request to stop marketing communications
Opting out of marketing will not affect service communications — TC999 will still send you account-related messages such as deposit confirmations, withdrawal notifications, and security alerts. These are essential communications and cannot be opted out of while your account remains active.
TC999 processes opt-out requests immediately. Your marketing preferences will be updated within 24 hours of your request.
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Changes to This Privacy Policy
TC999 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. The date of the most recent version is displayed at the top of this page. When we make material changes, we will notify registered players by email and/or by displaying a notice on the TC999 platform.
We encourage you to review this policy periodically so you remain informed about how TC999 protects your data. Continued use of TC999 following notification of any changes constitutes your acceptance of the updated Privacy Policy.
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Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how TC999 handles your personal information, please get in touch:
Email: support@tc999.online — mark your message "Privacy Request" for fastest routing
Live Chat: Available 24/7 from your TC999 account dashboard — ask to be connected with the data team
TC999 responds to all privacy-related requests within 30 days. For complex requests, we may ask for additional information to verify your identity before processing the request — this is to protect your data from unauthorised access.
If you are not satisfied with TC999's response to a privacy concern, you may escalate your complaint to the relevant data protection authority for your jurisdiction.
Now you know exactly how TC999 protects your personal information. Register free, claim your Rs 50,000 welcome bonus, and enjoy Pakistan's most trusted cricket betting and casino platform with confidence.
